Terms of sale

Last updated: 8 August 2026

Article 1 — Purpose

These terms of sale ("Terms") govern the subscription to and use of the Scorbolt service, an online service for displaying live scores of competitions across multiple surfaces, published by C2SL (the "Seller"). They apply to any order placed on scorbolt.com.

Article 2 — Definitions

• Customer: any Professional who subscribes to a Scorbolt plan or opens a space on the Service.
• Professional: any natural or legal person, public or private, acting for purposes falling within the scope of their commercial, industrial, craft, professional, agricultural or not-for-profit activity — club, sports association, federation, competition organizer, business (preliminary article of the French Consumer Code).
• Service: the Scorbolt platform and its features.
• Plan: the offer subscribed to among those described in Article 4.

Article 3 — Acceptance of the Terms and status as a Professional

Any subscription implies full and unreserved acceptance of these Terms. The Customer acknowledges having read them before placing an order. The applicable Terms are those in effect on the date of the order.

As the Service is reserved for Professionals, the Customer declares, upon subscription, that they are acting on behalf of a club, an association, a federation or a business, and not in a personal capacity. This declaration is obtained by a statement separate from the acceptance of these Terms, and its date is retained as evidence. The Seller reserves the right to refuse or close an access opened by means of an inaccurate declaration, after informing the Customer.

Article 4 — Plans and pricing

Prices are expressed in euros inclusive of all taxes. The applicable VAT is the rate in effect on the date of the order (standard French rate: 20%). The Seller reserves the right to change its prices; the price applicable to a subscription already in progress is the one accepted at the time of subscription, and any price change will be notified at least 30 days before it takes effect, giving the Customer the right to cancel without penalty.

Article 5 — Subscription

Subscription is completed online from the customer area: choice of plan, entry of the required information, declaration of Professional status as provided for in Article 3, acceptance of the Terms and payment. The sale is deemed concluded upon confirmation of payment. A summary of the plan subscribed to, its amount and its next due date remains available at any time in the customer area, under the "Subscription" tab.

Article 6 — Payment

Payment is due in advance, at the time of subscription and then at each billing period for subscriptions. Payments are processed by our provider Stripe Payments Europe, Ltd., a PCI-DSS certified payment service provider. Accepted means of payment are credit/debit cards (Visa, Mastercard, and other networks offered by Stripe). The Seller does not retain any complete bank card data.

An invoice is issued for each payment collected, by C2SL's invoicing service. It is made available in the customer area, under the "Subscription" tab, as soon as it has been issued; until then, it appears there as "being prepared". The Customer may also request a copy at [email protected].

Non-payment. If a payment is declined or an instalment remains unpaid, the Customer's access to management features is suspended until the situation is settled. The Customer's data is retained throughout this suspension. The customer area indicates the suspension and the steps to be taken to settle it.

Article 7 — Term, renewal and cancellation

The Club plan is subscribed to for a one-month term, automatically renewed for successive one-month periods, as long as it is not cancelled. The Tournament plan is a one-off purchase, with no renewal.

The Customer may cancel their subscription at any time from their customer area (“Settings” section, “Subscription” tab), or by writing to [email protected] from the email address associated with their account. The request does not need to be justified and is not subject to any formal requirement. It takes effect immediately: no further payment is then taken. The Customer keeps access to their plan until the end of the current period, which has already been paid for; no pro-rata refund is due for that period, unless mandatory legal provisions state otherwise. Until that date, the Customer may reverse the cancellation from the same screen. Afterwards, their workspace remains open on the Discovery plan: their tournaments and their data are kept.

Changing plan is done in the same way, by writing to [email protected].

Article 8 — Right of withdrawal

The fourteen-day withdrawal period provided for by the French Consumer Code benefits consumers, that is, natural persons acting outside any professional activity. As the Service is reserved for Professionals (Article 3), no right of withdrawal applies to these Terms.

Article L. 221-3 of the French Consumer Code extends certain protections to professionals employing no more than five people, but only for contracts concluded away from business premises — that is, through doorstep selling. As subscription to Scorbolt is concluded at a distance, on scorbolt.com, at the Customer's initiative, this extension does not apply.

As the Club plan is subscribed to for one-month periods and can be cancelled at any time from the customer area (Article 7), the Customer's commitment never exceeds the current month.

Article 9 — Customer obligations

The Customer undertakes to provide accurate information, to use the Service in accordance with its intended purpose and applicable regulations, and not to undermine its proper functioning or the rights of third parties.

Article 10 — Availability and Seller's obligations

The Seller implements reasonable means to ensure the availability and continuity of the Service. The Service is provided "as is"; interruptions may occur for maintenance, updates or external causes. The Seller strives to limit their duration and impact.

Article 11 — Liability

The Seller's liability may only be engaged in the event of proven fault and only for direct and foreseeable damages. It is, to the extent permitted by law, capped at the amount paid by the Customer over the preceding twelve months. No clause herein limits the Seller's liability where the law prohibits it — in particular fraud, gross negligence and personal injury.

Article 12 — Personal data

The processing of personal data is described in our privacy policy. The Customer has the rights of access, rectification, erasure, objection, restriction and portability, which may be exercised at [email protected]. Deletion of your space may also be requested directly from Settings, Subscription tab: it takes effect after a 30-day period, during which you may cancel it. Invoices and accounting records are kept for ten years, in accordance with article L. 123-22 of the French Commercial Code. Where your club records player data in the Service (names, nicknames, photographs), the club is the controller and C2SL acts on its behalf: the data processing annex below sets out the terms, in accordance with Article 28 of the GDPR. It forms an integral part of these Terms.

Article 13 — Intellectual property

The Service, the "Scorbolt" trademark, the software, content and graphic elements are the exclusive property of C2SL. The subscription grants a personal, non-exclusive and non-transferable right of use, limited to the term of the plan. Any unauthorized reproduction or exploitation is prohibited.

Article 14 — Force majeure

Neither party shall be held liable for a failure due to a case of force majeure within the meaning of Article 1218 of the French Civil Code.

Article 15 — Customer service and complaints

For any question or complaint: [email protected]. The Seller strives to respond as promptly as possible.

Article 16 — Amicable settlement of disputes

The consumer mediation scheme of Articles L. 611-1 et seq. of the French Consumer Code is reserved for disputes between a professional and a consumer. As the Service is reserved for Professionals (Article 3), it does not apply to these Terms, and the Seller is not required to join such a scheme.

The parties agree to seek an amicable solution before any legal action. The Customer sends their written complaint to [email protected]; the Seller undertakes to respond within one month.

Should the dispute persist, the parties may jointly agree to resort to contractual mediation within the meaning of Articles 1530 et seq. of the French Code of Civil Procedure, the costs of which are shared equally, without such recourse being a precondition for referring the matter to the courts.

Article 17 — Governing law and jurisdiction

These Terms are governed by French law, whatever the Customer's country of establishment. In the absence of an amicable resolution, any dispute falls within the exclusive jurisdiction of the courts of the place of the Seller's registered office.

Article 18 — Partial invalidity

If any clause herein is held to be void or unenforceable, the other clauses shall remain in full force and effect.

Annex — Processing of player data

1. Who decides, who executes

The Customer decides which player data it records, why, and for how long: it is the controller. C2SL executes: it hosts and displays that data on the Customer’s behalf, on its instructions alone, as processor. C2SL uses it for no other purpose: no commercial statistics, no advertising, no profiling, no training of an artificial-intelligence system, no resale. It does not consult it, except to answer a support request, fix a fault, or comply with a judicial order.

2. What is processed

Surnames, first names, nicknames, gender and photographs of players, teams and sides entered by the Customer, together with their sporting results — including, where applicable, those of minors. No special-category data within the meaning of Article 9 of the GDPR is requested (no health data, medical certificate, origin or biometric data), and the Customer undertakes not to enter any in free-text fields. Duration: that of its subscription, then as provided in point 6.

3. Where the data lives

Data is hosted within the European Union. Sub-processors are those listed in our privacy policy; some are established outside the Union, and any transfer is then governed by the European Commission’s standard contractual clauses (decision 2021/914). C2SL gives the Customer thirty days’ notice of the addition or replacement of a sub-processor; the Customer may object in writing within fifteen days on data-protection grounds and, failing agreement, terminate free of charge with a refund of the unused period.

4. Security

In accordance with Article 32 of the GDPR: end-to-end encrypted communications, strict separation between clubs verified server-side and never inferred from the browser, passwords stored encrypted and never readable, control of uploaded files (limited formats, bounded size, refusal of code-bearing documents, no external address), backups encrypted before they even leave the server, an action log, and access limited to authorised staff bound by confidentiality surviving their duties. This level of protection is not reduced during the term.

5. In the event of a breach

C2SL notifies the Customer without undue delay and no later than forty-eight hours after becoming aware of a breach, by email to the address on its account, setting out what it knows: nature of the incident, data and persons concerned, likely consequences, measures taken. It then assists the Customer in notifying the supervisory authority and, where applicable, the data subjects — those notifications being the Customer’s responsibility. This period is deliberately shorter than the seventy-two hours of Article 33 of the GDPR: that is the deadline the Customer must meet, and it needs time.

6. Data subject rights, and end of contract

A player contacts the Customer, the sole controller. The Service lets the Customer respond itself from its own area: view, correct, remove a photograph, delete a player or a team, at any time. Beyond that, C2SL assists free of charge and without undue delay; a request received directly is forwarded without any answer on the merits. At the end of the subscription the area remains open on the Discovery plan and the data is retained; on written request, C2SL deletes or returns it in a machine-readable format within thirty days, deletion extending to backups according to their rotation cycle. Only records the law requires us to keep remain (invoices, ten years).

7. What the Customer warrants

The Customer warrants that it has the right to record this data and has informed the persons concerned. Photographs: it warrants holding the authorisation of each person photographed for the intended use — recording in the Service and display on competition screens, including, if it makes the event public, on a page accessible to all. Minors: for a person under eighteen, that authorisation is that of their legal guardians; the Customer obtains and keeps it, C2SL does not hold it and has no means of verifying it. Making an event public is the Customer’s decision, and it alone can assess the implications. C2SL informs the Customer in writing if an instruction appears to it to infringe the GDPR.

8. Evidence, term and amendment

On written request and free of charge, C2SL provides the information needed to verify compliance with this annex. The Customer may request an audit, at most once a year, subject to reasonable notice, an agreed scope and the confidentiality of the information obtained; the cost of a third-party audit is borne by the Customer. This annex applies for as long as C2SL processes data on the Customer’s behalf; any amendment is notified thirty days before it takes effect, and the Customer may then terminate free of charge.